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At our salon, we value both our clients’ time and our stylists’ schedules. To ensure smooth operations and fairness for everyone, the following cancellation policy applies:

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 Appointment Cancellations
   •    Clients must provide at least 24 hours’ notice to cancel or reschedule an appointment.
   •    Cancellations made with less than 24 hours’ notice may be subject to a cancellation fee of up to 50% of the scheduled service total.
   •    No-shows (failure to attend an appointment without notice) may be charged 100% of the service amount before rebooking is allowed.
 

Late Arrivals
   •    Clients who arrive more than 15 minutes late may need to reschedule to avoid impacting other appointments.
   •    If rescheduling is not possible, the appointment may be treated as a no-show, and applicable fees may apply.
 

Confirmation Policy
   •    Appointment reminders are sent via text, email, or call as a courtesy.
   •    Clients are responsible for confirming or canceling appointments through the provided communication methods.
 

Emergency Situations
   •    We understand that emergencies happen. In the event of illness, family emergency, or other unforeseen circumstances, please contact the salon as soon as possible to discuss rescheduling options.
   •    Fees may be waived at the salon’s discretion in genuine emergencies.
 

Repeated Cancellations
   •    Clients with repeated last-minute cancellations or no-shows may be required to prepay or place a deposit for future appointments.